In September of this year, a settlement was agreed to by a private school that was found to have discriminated against a five-year old wheelchair user, by failing to individually assess what types of modifications might be necessary to accommodate her use of the school's facilities. The school has agreed to modify its practices in determining requirements for admission, to make reasonable accommodations to provide access for children with disabilities, and to enact reporting and implementation procedures relative to non-discrimination.
Source: https://www.ada.gov/park_school_sa.html (Accessed 11/03/2017)
In October of this year, a settlement was reached between a national restaurant franchise and the US Department of Justice, over one of its location’s violation of Title III of the ADA for failing to remove architectural barriers to access. The terms of the settlement include an agreement by the restaurant corporation to make modifications to the parking lot, service counter, and restrooms within one year of the date of the settlement.
While this sort of non-monetary settlement is common in similar cases, it is by no means no-cost, and could have been avoided by a proactive approach comprised of an accessibility survey and self-initiated remedial actions. The capital expenditure to make the required improvements would likely be the same, but the expenses of litigation and negative publicity have the potential to be much more costly in the long run. Source: http://www.ada.gov/golden_corral_sa.html (Accessed 10/23/2015)
"More than 50 million Americans – 18% of our population – have disabilities, and each is a potential customer. People with disabilities are living more independently and participating more actively in their communities. They and their families want to patronize businesses that welcome customers with disabilities. In addition, approximately 71.5 million baby boomers will be over age 65 by the year 2030 and will be demanding products, services, and environments that meet their age-related physical needs. Studies show that once people with disabilities find a business where they can shop or get services in an accessible manner, they become repeat customers." Source: http://www.ada.gov/regs2010/smallbusiness/smallbusprimer2010.htm (Accessed 10/23/2015)